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Vknowlabs

Workflow automation for BFSI, insurance, HR and retail operations.

Vknowlabs digitises complex, multi-user operational processes — lending lifecycles, document-heavy back offices, verification portals and field audits — through workflow automation, document intelligence and enterprise AI.

Digitise the lending lifecycle.

Lending operations run across field officers, internal teams, partners and customers — often through disconnected systems, manual document handling and approval queues with little visibility. Vknowlabs lending solutions can digitise and orchestrate loan workflows from onboarding to collections, bringing visibility and governance to lending operations.

Configurable across business loans, vehicle loans, supply chain finance, personal loans and housing loans, subject to solution configuration.

OnboardDocumentsKYC & AMLRule engineDeviation approvalDisburseDemandField visitSettlement

Loan origination

  • Customer onboarding with automated document collection and analysis
  • Intelligent document processing and sensitive-data masking
  • KYC, AML and video verification workflows
  • Account Aggregator and financial-services integrations
  • Rule-engine support for automated decisions and deviation approvals
  • Credit analysis and underwriting workflows

Collections management

  • Demand generation, presentation and automated demand notices
  • Field visits, collections and payment processing
  • DPD calculation and settlement workflows
  • Write-off processes and legal workflows

Structure for document-heavy insurance operations.

Insurance operations move on documents and handoffs between teams. Vknowlabs applies its core capabilities — governed workflow automation, document intelligence and enterprise AI — to the operations an insurer already runs.

ClassifyIntakeValidateReviewerApproveApproverAI-supported service

Document intelligence

Classify, extract, validate and mask information from typed, scanned and handwritten documents, and trigger workflows from the extracted data.

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Governed workflows

Multi-user processes with roles, approvals, task history and audit trails, configured around the operation an insurer already runs.

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AI-supported service

Chatbots grounded in your organisation’s documents, websites and knowledge bases can support customers and employees — and, when connected to workflows, help complete requests.

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Verification portals built as governed platforms.

Background verification is a multi-party process: candidates, verifiers, HR teams and client organisations each need their own view of the same case. The Vknowlabs Extended Enterprise Technology Team builds background-verification portals as governed, multi-user platforms — with roles, task assignment, document handling and audit trails configured around the verification process.

Document intelligence can reduce manual data entry from submitted records, and workflow automation keeps the progress of each case visible to the teams responsible for it.

CaseCandidateVerifierHR teamClient orgAudit trail

Retail audits that report back to one place.

Retail audit programmes drift apart quietly: paper checklists, unassigned visits, evidence spread across personal devices, results compiled long after the visit. Vknowlabs audit and inspection applications let teams plan, assign, execute and report retail audits, store audits, damage audits and fixed-asset verification from one connected platform.

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PlanGeo-locationEvidenceOne report
  • Audit scheduling and field-team assignment
  • Execution monitoring and progress tracking
  • Geo-location-enabled audits
  • Photographic evidence capture
  • Detailed reporting across the programme
  • Audit trails and secure data transfer

Geo-location, photographic evidence and audit trails are configurable per deployment.

The same shift in every industry.

Input files, data sources, rules, checklists — the artefacts differ by industry, the failure mode does not: work scattered across inboxes, spreadsheets and disconnected tools. Vknowlabs solutions connect that work into a governed workflow where each step is assigned, tracked and recorded.

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What buyers ask when evaluating by industry.

Bring the process that runs your operation.

Lending lifecycle, verification case flow or audit programme — bring the teams, systems and approvals involved and we will walk through how it could run as one governed workflow.