Digitise lending from onboarding to collections.
Vknowlabs supports lending workflows across customer onboarding, document collection, verification, credit analysis, underwriting, approvals, execution, collections and recovery processes, using automation and AI.
Work breaks down at the handoffs.
Disconnected onboarding
Customer, partner and field journeys can span documents, verification and multiple internal teams.
Manual decisions and exceptions
Credit analysis, underwriting, approvals and deviations need a controlled route through the organisation.
Collections across channels
Field visits, payments, settlements and legal workflows need shared process history.
Sensitive information
Lending operations handle personal and financial data that requires controlled access and traceability.
Keep each step connected to the next decision.
- 01
Onboard
Connect customer journeys, document collection and verification workflows.
- 02
Analyse
Route credit analysis, underwriting and rule-based decisions to the right teams.
- 03
Approve and execute
Apply approvals, deviations, document generation and execution steps.
- 04
Collect and recover
Coordinate demand, field visits, payments, settlements and legal workflows.
Configure the workflow around the operation.
Loan origination
Digitise customer onboarding, verification, credit analysis, underwriting, approvals and execution.
Document processing
Collect and analyse documents, with sensitive-data masking based on configuration.
Regulatory-ready workflows
Configure KYC, AML, maker-checker, deviation and exception approval processes.
Collections management
Support demand, field collection, payment, DPD, settlement, write-off and legal workflows.
Connected systems
Configure Account Aggregator, fintech and financial-services integrations for the selected solution.
Field and internal teams
Coordinate assigned work across field officers, partners and internal users.
Retain oversight as work moves.
Vknowlabs solutions can support controlled access, traceable processes and sensitive-data protection based on the selected architecture and configuration.
Read our security approach- Role-based access and granular authorisation
- Approval and decision trails
- Workflow and task history
- Secure API-based integrations
- Sensitive-data masking and selected PII safeguards
- Maker-checker and deviation approvals
What buyers usually need to know.
Discuss the workflow that needs to work better.
Bring the process, users, decisions and systems involved. We will focus the conversation on your operating model.